Shipping policy

Processing Time

This is the time it takes to complete your order prior to shipping

 

All orders are processed within 1–5 business days. As a small business mom, I carefully pack each order with attention to detail to ensure it meets my quality standards. Please note that business days do not include weekends or holidays, and I kindly ask for your understanding in allowing extra time during periods when I may take time off for family needs.

 

You’ll receive a confirmation with tracking information as soon as your order has been shipped or is ready for pick up. If there are any unexpected delays, I’ll reach out to you directly to keep you informed.

 

Pick Up is by appointment only.

 

***If you require your order by a certain date, please contact the shop prior to ordering to ensure your timeframe will work within our schedule.***

 

Proudly using 100% Canadian Shipping—within Canada and USA

Experience fast, reliable, and hassle-free shipping backed by 100% Canadian operations. I ensure quick delivery across Canada and seamless service to the U.S. While U.S. orders may be subject to transfers to USPS and applicable tariffs or duties, I'm committed to transparent pricing with no hidden fees. Whether you're north or south of the border, you’ll enjoy dependable shipping with a touch of Canadian efficiency."

*Rural areas and PO Boxes may be transferred to alternate carriers

 

Tracked Shipping on All Orders*

Every order is thoughtfully packed and shipped from my small business home office with the utmost care.  I prioritize your peace of mind. That’s why every order I ship includes a tracking number, unless otherwise requested/selected* at checkout, so you can monitor your package every step of the way.  From the moment it leaves my home office to its arrival at your doorstep, you’ll always know where your order is. Reliable, secure, and transparent—just the way it should be.

*Within Canada - Lightweight packages may qualify for shipping by Canada Post Regular Mail (NO TRACKING).  By choosing "Canada Post Regular Mail (NO TRACKING)" at checkout, you the buyer are agreeing to no refunds and/or replacements if your item is delayed due to but not limited to strike, weather, lost and/or damaged during shipping etc. Refunds and/or Replacements are not provided to items shipped by Canada Post Regular Mail (NO TRACKING).

 

Customs , Import Taxes & Tariffs

Shipping to the U.S.: U.S. orders are shipped with tracking using DDP (Delivered Duty Paid). This means applicable duties and taxes are collected at checkout, so no additional charges will be due at delivery. Please note that once your order has shipped, I am not responsible for customs processing delays or carrier transit delays.